Social Media Marketing

Retargeting

Learning Outcome

6

Control ad frequency to improve performance

5

Select appropriate retargeting duration and limits

4

Apply effective retargeting ad strategies

3

Use pixels and platforms for audience tracking

2

Identify and create different retargeting audiences

1

Understand retargeting and how it works

Aman & The Mall Store

Aman goes to a mall one weekend

And leaves the store

He enters a clothing store and checks out a stylish jacket

Likes it but thinks, “I’ll buy it later.”

Looks at himself in the mirror

Aman & The Mall Store

As Aman is walking around the mall...

A salesperson from the same store, Neha, notices him and says:

At the same time, Aman also sees a big poster outside:

Aman & The Mall Store

Result?

Aman thinks:

 He goes back into the store and buys the jacket

Concept Connection

Aman = Customer / Website visitor

Store = Your website/business

Neha (salesperson) = Retargeting strategy

Reminder + offer = Retargeting ads

Concept Connection

“Retargeting is when a business reminds a customer about something they already showed interest in, to bring them back and complete the purchase.”

Just like Neha reminded Aman about the jacket he liked and brought him back to the store, in digital marketing retargeting reminds website visitors about products they showed interest in and brings them back through ads.

Retargeting And How It Works

Targets users who interacted with your brand but didn’t convert.

How Retargeting Works

Initial Interaction
User visits website / watches video / engages

Tracking

Pixel/tag captures interaction

Retargeting And How It Works

User Leaves
No conversion (purchase/sign-up)

Retargeting
Sees ads on other platforms

Re-engagement
Ad brings user back to act

Conclusion:

Recovers lost leads, increases conversions

Setting Up Retargeting Audiences

You can create retargeting audiences based on multiple user actions. These audiences are created using Pixels (Meta, LinkedIn, Google) or native platform settings.

Types Of Audiences

Website Visitors
Visited specific pages

Video Viewers
Watched video (partial/full)

Page Engagers
Liked, commented, shared

Cart Abandoners
Added to cart, no purchase

Platform Options

Meta (Facebook/Instagram)

Website visits, video views, engagement, shopping, custom audiences

Google (YouTube & Display)

Website visits, app usage, YouTube views, search behavior

LinkedIn

Website visits, lead forms, video views, page visits

Retargeting Ad Examples

Reminder Ad
Nudge users → “Still thinking it over?”

Limited-Time Offer
Create urgency → “24 hrs left! 15% off”

Retargeting Ad Examples

Cart Abandonment
Recover carts → “Your cart is waiting!”

Re-Engagement
Win back users → “We miss you! 10% off”

Retargeting Duration

The retention window is how long a user stays in your retargeting audience after their interaction.

Retargeting Duration

Platform Limits:

Meta: up to 180 days

Google Ads: up to 540 days

LinkedIn: up to 180 days

Frequency Capping

Why?

Improves performance

Prevents ad fatigue

Avoids annoyance

Limits ad views per user

Example:
Cap at 3 impressions per day or 10 per week per user.

Summary

5

Duration and frequency optimize performance and results

4

Platforms and ad types drive effective retargeting

3

Different types of audiences built using user actions via pixels

2

Process: interaction, tracking, user leaves, ads, re-engagement

1

Retargeting targets users who didn’t convert

Quiz

What is retargeting?

A. Targeting new users

B. Showing ads to previous visitors

C. Email marketing

D. SEO strategy

Quiz-Answer

What is retargeting?

A. Targeting new users

B. Showing ads to previous visitors

C. Email marketing

D. SEO strategy

Social Media Marketing - Retargeting

By Content ITV

Social Media Marketing - Retargeting

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